1. Meeting Facilitation Workshop
2. Negotiation Workshop
3. Managing the Millennial Generation Workshop
4. Team Building: Group Dynamics Workshop

 

1. Meeting Facilitation Workshop

If it seems like you get paid-by-the-meeting but not much seems to get accomplished, your meetings could probably use a well-trained facilitator. You'd be surprised how much time is wasted by poorly and inefficiently run meetings. If there are six people in a two-hour meeting once a week, we can probably cut that meeting time in half with better meeting facilitation. That's 24 hours a month in savings. What's that worth?

Here are some classic symptoms of poor meeting management:

  • Facilitator does not have control
  • Some participants are out of control
  • Meeting is un-focused
  • Meeting was a waste of time

The Hill Group’s Meeting Facilitation Workshop is designed to make your meeting facilitators more effective at:

  • Controlling their meetings
  • Setting and enforcing ground rules
  • Handling disruptive participants
  • Keeping the meeting focused
  • Achieving the meeting’s objectives

There is a separate skill set for an effective meeting facilitator. When they finish this all-day workshop, they’ll know how to set clear, realistic expectations for their meetings. They’ll also learn a variety of ways to deal with the nine most common types of challenging participant’s behaviors. Our trainers will model how to effectively facilitate a meeting through a combination of good communication,
involvement, enforcement and fun.

Workshop Format
We believe people learn best by doing, not by just listening. The participants in this workshop will work in a hands-on learning environment where the skills we present to them are put to use immediately.

They will work in small groups to generate, strategize and role-play their most challenging meeting facilitation scenarios. They’ll also learn how to identify and influence small and large groups, how to work with participants who exhibit low Emotional Intelligence, and they’ll know what expert facilitators do before, during, and after a meeting.

Their work will be evaluated and critiqued by our trainer and by the other members of the group. The participants will leave the workshop with a proven blueprint and process of how to run their next meeting successfully.

Meeting Facilitation Workshop Training Modules. The Hill Group trainers have the capability to create training environments that are conducive to attendee participation and contribution. Depending upon the skill of the participants, we will customize this workshop by incorporating any or all of the following partial list modules:

  • Establishing meeting objectives
  • Scheduling and Notification
  • When to, and not to, have a meeting
  • Barriers to effective meetings
  • Effective meeting elements
  • Developing agendas
  • Deciding on participants
  • Deciding on a meeting environment
  • Setting the tone
  • Emotional Intelligence at work
  • Establishing ground rules
  • Rule enforcement techniques
  • Intervention techniques
  • Group dynamics
  • Managing attitudes and conflict
  • Group decision making
  • Facilitator tips and techniques
  • Facilitator's checklist

    To download the datasheet for our Meeting Facilitation Workshop click here (PDF)
    For a sample workbook please email Matt Hill .

    Check out the other brochures available for more of the Hill Group's training workshops.

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    2. Negotiation Workshop

    A seriously fun workshop that delivers classic negotiation skills and tactics and puts them to use using custom role-playing scenarios. Caution: This can be both fun and educational.

    Attendees who would benefit from this half-day workshop include:

  • Salespeople
  • Buyers of products and services
  • Other people who have no choice but to negotiate

    Methodology:
    Since we believe that people learn best by doing, not by listening, our methodology is to deliver just the essential negotiation skills and tactics (that we've identified together) and then we turn the people loose to use them. So most of the workshop is spent having the attendees work in small groups to engage in your-industry specific role-plays. They put their new knowledge of key negotiation skills and tactics to use immediately. Here are the benefits of this methodology:

  • Because our delivery is fun and engaging, the audience embraces even a review of already known information.
  • The use of real-life role playing scenarios means higher levels of retention and usefulness.
  • Participants practice new skills with their colleagues in a small group environment, promoting the exchange of ideas and cooperative learning.

    Negotiation Workshop Training Modules. The Hill Group trainers have the capability to create training environments that are conducive to attendee participation and contribution. Depending upon the skill of the participants, we will customize this workshop by incorporating any or all of the following partial list modules:

  • Self-Evaluation: A quick quiz that dispels some preconceived notions and promotes active discussions.
  • Some Truths About Negotiating: Distilled from our extensive research, these truths are elegantly simple put ultimately powerful.
  • Negotiating Power: Knowing who has which of eleven types of negotiating power will help you realize your own leverage and help you understand your options when dealing with the other party.
  • Warm-Up Exercise: The sequence and amount in which you make concessions can communicate future behavior. This exercise helps attendees realize what they're saying by what they do.
  • Before You Negotiate: Thorough planning and preparation results in more effective outcomes. A successful negotiator must prepare for each negotiation by selecting positioning strategies and establishing parameters for compromise - as well as anticipating the other parties’ strategy.
  • Establish Business Objectives: Without first establishing clear objectives, negotiations may end in confusion or loss. This introduces a process for developing sound business objectives and making accurate assumptions about the other parties' objectives.
  • Gather Information: Knowledge is power. This module takes the attendees through a “strategy grid” to assist in planning negotiation strategies and tactics.
  • Plan Your Strategy and Tactics: The final preparation step is to establish (1) opening positions, (2) bottom lines, and (3) the relative value of possible concessions. Together, with the information from the preceding modules, this will help develop an actionable negotiation plan.
  • Negotiation Tactics and Counter Tactics: The 12 most common and effective negotiation tactics and counter tactics, with customized examples of their use, are presented in this module.
  • Compromises: This module looks at the elements of a successful compromise and how it can be achieved.
  • Gaining Commitments: This module teaches skillful questioning and listening techniques for discovering the other parties' (1) negotiating objectives, (2) opening positions, and (3) areas for potential compromise.
  • Reviewing Your Negotiations: Learn the value of reviewing each negotiation session by comparing planned strategies and objectives with actual results. Understanding what happened and why - and then using this knowledge to prepare for the next negotiation session - is key to maintaining a long-term relationship based on trust and credibility.

    To download the datasheet for our Negotiation Workshop click here (PDF)
    For a sample workbook please email Matt Hill .

    Check out the other brochures available for more of the Hill Group's training workshops.

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    3. Managing the Millennial Generation Workshop

    If you work with anyone who was born after 1980, you’re working with the Millennial Generation. And if you want your company or department to grow and remain successful, you will need to know how to recruit, train, manage, motivate and retain these Millennials. The Hill Group’s “Managing the Millennial Generation” Workshop will help you understand what motivates these young workers, how to manage them, work with them and how to form productive relationships. The unique format of this session has two presenters: one fifty-something management-type and one Millennial. Be ready to be informed, engaged and entertained.

    The audience will leave this session knowing:
    • How the Millennials think of themselves
    • How management thinks of Millennials
    • Identifying and resolving communication, work ethic, and etiquette issue
    • How classic management techniques can still be effective
    • What Millennials and managers can learn from each other

    Managing the Millennial Generation Workshop Methodology and Training Modules. This is not a lecture-based workshop. It is a combination of presentations, small group work, role-playing and brainstorming. Our training methodology is to present in front of the attendees for no more than 20 or 30 minutes at a time. Then we arrange the attendees into groups of two, three or five people, depending upon the exercise. These small groups practice their new skills immediately. And they learn from each other’s experiences.The Hill Group trainers have the capability to create training environments that are conducive to attendee participation and contribution. Depending upon the skill of the participants, we will customize this workshop by incorporating any or all of the following partial list modules:

  • What is a Millennial?
  • Generational Differences
  • Millennial Description
  • Millennial Statistics
  • Millennial Traits & Attitudes
  • Millennials in the Workforce
  • Group Dynamics Exercise
  • Point/Counterpoint
  • Communicating with Millennials
  • Action/Reaction
  • Millennial Management Tips
  • Managing Millennials Grid
  • Management Role-Plays
  • Role-Playing

    To download the datasheet for our Managing the Millennial Generation Workshop click here (PDF)
    For a sample workbook please email Matt Hill .

    Check out the other brochures available for more of the Hill Group's training workshops.

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    4. Team Building: Group Dynamics Workshop

    Whether you are leading a large meeting, participating in a group discussion or talking to prospects at a tradeshow, understanding the strengths and weaknesses of different sized groups can help you communicate, persuade, and influence people more consistently and effectively. This session will help attendees become more proficient communicators by understanding how people work together (and against each other) and learning how to extend individual influences.

    Best accomplished in a workshop format, this session combines group exercises, discussions, and instructions that make the program interesting, interactive, and relevant.

    Everyone will learn:

  • The group dynamics common to all meetings, regardless of size, topic or purpose
  • Successful strategies for identifying, understanding and controlling various members of a group
  • Specific behaviors and strategies that you should use and avoid when working with small groups
  • To recognize the different roles people cast themselves in when meeting in groups of five or more
  • Valuable skills and techniques that improve communication among a group, no matter what role each person has taken on
  • How to control a meeting and deal effectively with people in each of their various roles

    Audience: The session is perfect for marketing staff and salespeople, cross functional teams, and anyone who needs to work cooperatively and collaboratively with other people.

    To download the datasheet for our Group Dynamics Workshop click here (PDF)
    For a sample workbook please email Matt Hill.

    Check out the other brochures available for more of the Hill Group's training workshops.

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